Who We Treat

AEP Physios have experience working with patients of all physical capability levels, at any stage of life, across all demographics. If you are unsure whether your ailment is best managed by a Physiotherapist or another allied health practitioner, our friendly administration staff can answer your questions on 8244 0450 or contact us.


Private patients:

website_ball_squat_LOWRES.jpgWith HICAPS and eftpos at all clinic locations we accept patients with private health extras cover, where you can claim on the spot for our services. No referral is required to make an appointment so you can book in today. Health fund members enjoy a ‘no out of pocket’ initial consultation. The amount payable on subsequent consultations depends on your level of cover through your health fund, who you can contact for more information.

If you do not have private health extras cover, then you are still able to access this service at a discounted rate for your initial consultation. For the private fee schedule click here.


RTWSA and 3rd Party Compensable Claims (Motor Vehicle Accidents):

We assess and treat RTWSA patients and compensable 3rd party claims from Motor Vehicle Accidents. Our Physios can conduct worksite assessments and reports for case managers, referring Doctors and employers. We also conduct manual handling training and education workshops for employers. For further information please contact us on 8244 0450 or contact us.


Medicare - Enhanced Primary Care (EPC):

We accept referrals through Medicare from your GP under the Enhanced Primary Care (EPC) initiative with no out of pocket expense to the patient for a set number of consultations (maximum 5 per year). This is valid for patients suffering from a chronic disease or injury. For more information you can talk to your Doctor to see if you are eligible for this service.


Department of Veterans Affairs (DVA):

Patients eligible for benefits through the Department of Veteran Affairs (DVA) are accepted with a referral from your Doctor, with no out of pocket expense for treatment. Please talk to your GP about getting a referral prior to making an appointment.